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An insight into AI in retail Market in terms of changing preference from retail stores to e-commerce: technological breakthroughs to augment the revenue graph of the industry over 2018-2024

Having been tagged as the vertical that led to a massive consumer departure from brick-and-mortar stores to online shopping, AI in retail market has certainly come a long way in the last few years. While many retail industry leaders have come to visualize artificial intelligence in retail as in-store robots that automate processes like checkout, shelf stocking and inventory listing beside conversing and helping customers, the first wave of artificial intelligence in retail market had actually been much subtler but equally effective. Artificial intelligence has today come to permeate every aspect of e-commerce, however instead of directly replacing human workers, it has made its first mark with data collection, customer interaction and decision making.

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